Job Description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at Connect with NRG on Facebook, Instagram, LinkedIn and X.

The Business Operation Analyst will be essential in using data from multiple systems to support critical business decisions. In this role, you'll collaborate with departments such as Sales, Marketing, Customer Care, and Billing to deliver insights through detailed reports and interactive dashboards. The ideal candidate will be skilled at handling multiple priorities and solving problems efficiently. This role will require excellent time management, strong attention to detail, collaboration, and adaptability to a fast-paced environment.

This position is an opportunity for someone with strong analytical skills who enjoys working as part of a team and is eager to add value to the business.

In this role, you will:

• Collaborate with different business segments to understand their data requirements and deliver meaningful insights that drive crucial decision-making.
• Utilize SQL to query and extract data for scheduled reports and ad-hoc requests to get the latest and actionable insights.
• Identify and resolve discrepancies between data and the user interface by working with relevant teams to maintain consistency and data alignment.
• Perform regular checks to ensure reports are accurate, reliable, and up to date.
• Assist team members on ongoing projects to ensure smooth progress and meet deadlines.
• Address ad-hoc requests as they arise to deliver timely and accurate data to meet specific needs.
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree from an accredited four-year institution.
• 0-2 years of experience in a data analysis role
• Proficient in SQL to query and analyze complex data.
• Strong collaboration skills and the ability to work independently with minimal supervision.

Preferred Qualifications:

• Proficient in Power BI with data modeling, DAX, and Power Query preferred.
• Experience with dashboard design preferred.
• Strong expertise in ETL processes is preferred.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at

Official description on file with Talent.

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